Operating within the business-to-business, consultative sales world? Does your sales team "close" the majority of the opportunities they pursue? Meaning that more than half of the proposals/bids you submit result…
Anne MinerAugust 23, 2018
Is this the year that you will decide to change your perspective on customer feedback? Will you listen to the customers who take time to provide feedback and focus on…
Anne MinerAugust 23, 2018
Receiving customer feedback does not appear to be a problem; the challenge lies in capturing the information from a wide array of channels and organizing it in a useful way.
Anne MinerAugust 23, 2018
Yes, in theory, it is possible for your B2B business to grow both revenues and bottom line profits without adding more customers. How? By retaining the customers you already have…
Anne MinerAugust 23, 2018
In a world of disruption and exponential change, there is risk that tomorrow, or at least before the product has been delivered and installed, there will be something better available.…
Anne MinerAugust 23, 2018
