The Dunvegan Group
Keeps Satisfied Clients
B2B Companies Committed to Customer and Employee Retention
The Dunvegan Group helps B2B Enterprise companies to increase customer acquisition, create competitor-resistant customer relationships, deliver great customer experience, increase customer retention and increase revenue retention, retain more employees, embed The Platinum Rule® into their culture, identify and capitalize on opportunities for revenue growth.
|“With the help of The Dunvegan Group, we developed a customer-focused culture, increased our retained business (both customers and revenues) and attracted new business. Our on-going Customer Care and Retention™ program provided us with ready access to the “voices of our customers” as well as valuable key performance indicators for our Balanced Scorecard. By listening to the feedback, and taking swift action, we demonstrated our commitment to both our customers and our employees ~ which stimulated tremendous growth.”
Doug Vanderspek, President, Trailer Wizards