WHO WE HELP

The Dunvegan Group’s Clients

B2B Companies Committed to Customer and Employee Retention

 

The Dunvegan Group works with leaders of B2B Enterprise companies who genuinely value their customer relationships and their employees as means of conducting great business. Through our work together, we help companies to improve customer acquisition, create competitor-resistant customer relationships, deliver great customer experience, retain customers and their revenues, retain employees, embed The Platinum Rule® into their culture, identify and capitalize on opportunities for revenue growth.

“With the help of The Dunvegan Group, we developed a customer-focused culture, increased our retained business (both customers and revenues) and attracted new business. Our on-going Customer Care and Retention™ program provided us with ready access to the “voices of our customers” as well as valuable key performance indicators for our Balanced Scorecard. By listening to the feedback, and taking swift action, we demonstrated our commitment to both our customers and our employees ~ which stimulated tremendous growth.”

Doug Vanderspek, President, Trailer Wizards

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