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customer feedback programs man thinking

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    About the E-Book

    B2B Customer Feedback Programs — Things to Think About Before Starting One

    This book will tell you how to find out what your customers are thinking and feeling about your organization and how you serve them. It will tell you how to figure out what customers want and how you can really get connected to them. Anne Miner will guide you on the path to the platinum thread that will create competitor-resistant customer relationships so that your customers  will never want to leave you!