WHAT WE DO
Employee Engagement and Customer Retention Programs
Programs tailored to your budget and organizational readiness.
The Dunvegan Group’s unique programs focus your organization on employee engagement and customer retention.
The features of our Customer Care & Retention™ (CCR™) Program, and our Employee Care and Retention™ (ECR™) Program, are displayed below so that you can easily see how the programs align and how they differ.
Our experts will help you decide which program features best fit your budget and your team’s readiness for execution. Because employee engagement is essential to creating a customer centric culture and improved customer retention, we recommend our Employee Care and Retention™ (ECR™) Program as the first step.
Experience shows that you will achieve a return on your investment in our employee engagement and customer retention programs. The return will be at least 2:1 – which makes the work self-funding.