Ready to take your customer loyalty to the next level? Have you reached a plateau with your Net Promoter Score® (NPS®)? Concerned about customer loyalty and business retention? Ready to…
Anne MinerMay 5, 2023
In the research The Dunvegan Group conducts to support our CCR™ (Customer Care & Retention™) programs, we discover articles, blog posts and videos which, although not directly related to our work, are thought provoking or concern matters you may want to think about. ‘Thought Spot’ covers a broad range of subjects.
The posts in ‘Thought Spot’ are selected by Olev Wain, Ph.D., VP of Research at The Dunvegan Group.
We welcome your feedback!