We Are A Customer
Unique among customer satisfaction companies!
The Dunvegan Group is a customer satisfaction company helping companies to thrive and grow! By retaining employees and retaining customers, you reduce the high cost of churn AND the high cost of customer acquisition to meet your revenue target.
We bring a unique perspective because we focus on:
- customer retention
- employee retention, and
- revenue retention.
Our programs consistently deliver an ROI of no less than 2:1, so that our work is self-funding.
And that is a claim few customer satisfaction companies can make!